Give your users access to the Agentforce for Billing Resolution feature by assigning
them a permission sets. With these permission sets, users can enable Agentforce and use the this
feature.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer
Editions |
| User Permissions Needed |
| To assign permission sets to users: |
Manage Profiles and Permission Sets |
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From Setup, in the Quick Find box, enter Users and select it.
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Open the admin user from the list.
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Go to Permissions Set Assignments, and click Edit Assignments.
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Enable these permission sets.
- Agentforce Service Agent Configuration
- Agentforce Default Admin
- Prompt Template Manager/User
- Einstein for Communications
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Save your changes.
