---
schema_version: "1"
id: 9e22e52b67ab83e4030640ad0001468361c2df9ae6fd3717c71ee6cd58eacaa3
title: Assign Permission Set to Users for Using Agentforce for Billing Resolution
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_assign_permission_set_to_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_assign_permission_set_to_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 421dfec35d3fd87e279ed54cc8d5343082181bd1d4a6bda6a91a522d9670b835
description: Give your users access to the Agentforce for Billing Resolution feature by assigning them a permission sets. With these permission sets, users can enable Agentforce and use the this feature.
products:
  - Communications
release: "264"
---
# Assign Permission Set to Users for Using Agentforce for Billing Resolution

Give your users access to the Agentforce for Billing Resolution feature by assigning them a permission sets. With these permission sets, users can enable Agentforce and use the this feature.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d56116e69">User Permissions Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56116e69 ">To assign permission sets to users:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56116e69 ">Manage Profiles and Permission Sets </td>

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1. From Setup, in the Quick Find box, enter Users and select it.
2. Open the admin user from the list.
3. Go to Permissions Set Assignments, and click **Edit Assignments**.
4. Enable these permission sets.
    
    - Agentforce Service Agent Configuration
    - Agentforce Default Admin
    - Prompt Template Manager/User
    - Einstein for Communications
5. Save your changes.