View customer location details with the route and traffic information on the map for visits of the tour.
Required Editions
| Available in: Lightning Experience in Enterprise and Unlimited Editions that have Consumer Goods Cloud enabled |
| User Permissions Needed | |
|---|---|
| To review visits: |
CGCloud Tour Driver OR CGCloud Retail Tour Driver AND CGCloud Retail User AND Direct Store Delivery for Consumer Goods Offline Mobile App |
You must have a tour with at least one delivery visit that isn’t Canceled or Abandoned.
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To view the list of all associated visits for the tour with the visit location on the map,
tap View Visits on the Your Visits card.
The app shows visit details such as customer name and address of the store, visit time, number of delivery documents or orders, and the location pin for each visit.
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To view the store address and location on the map along with the distance from the driver’s
current location, tap
.
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To view a route for the tour, tap
.
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To view traffic information during the visit, tap
.
The app shows only the visits of the type Delivery that aren’t in the Canceled or Abandoned status.