Create a Consumer Goods Cloud Workflow

Workflow is the lifecycle of a business process and is used in order entry, tasks, customer tasks, customer contracts, contract payments, daily reports, tours, and users.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled
User Permissions Needed
To create workflows:

CGCloud Business Admin

OR

CGCloud Retail Business Admin

Here’s the workflow of daily reports.

Workflow

  1. From App Launcher, find and select Workflows, and then click New.
  2. Enter a name.
  3. Select a usage:
    • Promotion
    • Activity
    • Customer Tasks
    • Daily Reports
    • Contract Payments
    • Order Entry
  4. Select a sales org.
  5. Enter a description for the workflow.
  6. Save your changes: