Identify and select a tour by using the driver's cockpit, which is the landing page on
the Consumer Goods Cloud offline mobile app. The system syncs tours from the current day and
tours from + or - 1 working day at the start of the day and shows the tours in the driver’s
cockpit. All data syncs apart from the start-of-day sync are configurable depending on sync
settings that the admin sets in the tour and order template.
Required Editions
| Available in: Lightning Experience in Enterprise and Unlimited
Editions that have Consumer Goods Cloud enabled |
The table describes the cards on the Driver Cockpit.
| Card |
Description |
| Summary |
Shows driver details, today’s date, and the number of remaining tours (status
isn’t completed or canceled) for the driver. |
| Tour Schedule |
Shows recent non-canceled tours (status is Open or Running or Completed) with
tour description, tour date, number of associated visits, and tour status. Tours are
sorted in descending order of their start date and time. The card header shows the
number of visible tours against the total number of tours available for the
driver.
To view all tours for the driver on the Tours page, tap View
All.
To view the tour details, you can select a tour directly
from the Tour Schedule card or the Tours page.
|
| Notifications |
Shows recent unread user notifications with their priority. These notifications
are messages from the driver’s manager or the warehouse manager. |
| Sync Status |
Shows the last download and upload timestamp of data sync between Salesforce
and your mobile device. The card shows how many released orders and completed visits
are uploaded.
To sync the latest data between the Salesforce org and the mobile
app, tap  .
|
You can navigate to Tours, Customer, Product, Notifications, My Settings, About,
and Logout through the burger menu options on the driver cockpit. See Advanced User Cockpit for more information.
- View Tours
The Tour Schedule card shows the recent tours assigned to you. You can view all the non-canceled tours and go to a tour on the tour cockpit. Typically, you receive a single tour for a day. The app also supports overnight tours and multi-day tours.
- Manage Notifications
View the recent unread notifications on the Notifications card in the driver cockpit. You can view the messages and their priority, and manage the read or unread status.
