---
schema_version: "1"
id: fd7d46bbf1752b72519338eacf0ffbd1fa7a607e6f0f9cd031f6c7cba93c82b1
title: Driver Cockpit on the Consumer Goods Offline Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_driver_cockppit.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_driver_cockppit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2ea7bd869ca409870d5edd7614907b8ad72f2ee591c9bbc74f8f0257df7b4c4
description: Identify and select a tour by using the driver's cockpit, which is the landing page on the Consumer Goods Cloud offline mobile app. The system syncs tours from the current day and tours from + or - 1 working day at the start of the day and shows the tours in the driver’s cockpit. All data syncs apart from the start-of-day sync are configurable depending on sync settings that the admin sets in the tour and order template.
products:
  - Consumer Goods
release: "264"
---
# Driver Cockpit on the Consumer Goods Offline Mobile App

Identify and select a tour by using the driver's cockpit, which is the landing page on the Consumer Goods Cloud offline mobile app. The system syncs tours from the current day and tours from + or - 1 working day at the start of the day and shows the tours in the driver’s cockpit. All data syncs apart from the start-of-day sync are configurable depending on sync settings that the admin sets in the tour and order template.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled</td></tr></tbody></table>

The table describes the cards on the Driver Cockpit.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:30.959752321981426%">
          <col style="width:69.04024767801857%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d7838e54">Card</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d7838e56">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e54 ">Summary</td>
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e56 ">Shows driver details, today’s date, and the number of remaining tours (status
              isn’t completed or canceled) for the driver.</td>
          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e54 ">Tour Schedule</td>
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e56 ">
              <p>Shows recent non-canceled tours (status is Open or Running or Completed) with
                tour description, tour date, number of associated visits, and tour status. Tours are
                sorted in descending order of their start date and time. The card header shows the
                number of visible tours against the total number of tours available for the
                driver.&nbsp;</p>
              <p>To view all tours for the driver on the Tours page, tap <strong class="uicontrol">View
                  All</strong>.</p>
              <p style="margin-bottom:0;">To view the tour details, you can select a tour directly
                from the Tour Schedule card or the Tours page.</p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e54 ">Notifications</td>
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e56 ">Shows recent unread user notifications with their priority. These notifications
              are messages from the driver’s manager or the warehouse manager.</td>
          </tr>
          <tr class="">
            <td data-label="Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e54 ">Sync Status</td>
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d7838e56 ">
              <p>Shows the last download and upload timestamp of data sync between Salesforce
                and your mobile device. The card shows how many released orders and completed visits
                are uploaded. </p>
              <p style="margin-bottom:0;">To sync the latest data between the Salesforce org and the mobile
                app, tap <span style="vertical-align:text-bottom;display:inline-block;"><img style="height:16px;margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/consumer_goods_retail_user/images/cg_retail_sync_icon.png" alt="Sync Icon"></span>.</p>
            </td>
          </tr>
        </tbody>
      </table>

You can navigate to Tours, Customer, Product, Notifications, My Settings, About, and Logout through the burger menu options on the driver cockpit. See [Advanced User Cockpit](https://help.salesforce.com/s/articleView?id=ind.cg_concept_adv_usercockpit_enh.htm&type=5&language=en_US) for more information.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_user-264-0-0-production-enus/c29c1565-468d-4bd8-b719-36effa83e44b/images/icon_important.png)

Important The sync process updates the Salesforce org and the mobile app with the latest changes. To view the latest changes, use the Refresh button on the driver cockpit after each sync.

- **[View Tours](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_view_tours.htm&release=264.0.0&type=5)**  
    The Tour Schedule card shows the recent tours assigned to you. You can view all the non-canceled tours and go to a tour on the tour cockpit. Typically, you receive a single tour for a day. The app also supports overnight tours and multi-day tours.
- **[Manage Notifications](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_manage_notifications.htm&release=264.0.0&type=5)**  
    View the recent unread notifications on the Notifications card in the driver cockpit. You can view the messages and their priority, and manage the read or unread status.