Configure a Custom Event Object for Visits in Salesforce Maps

By default, maps are pre-configured only with events and a new calendar object must be added for visits.

1. From Setup, in the Quick Find box, enter `Installed Packages and select it.
2. Go to Salesforce Maps.
3. Click Configure, and then select Routes & Schedule.
4. Click Add Custom Event.
5. Select Visit as the Salesforce object, and then click Confirm.
6. On the Visit tab, click Event, and disable it.
   You must disable the Event object because an event is created when a visit is scheduled, so if you keep both enabled, Core Maps Schedules considers these as overlapping entries.