Write off unpaid or partially paid invoices when the balance on the invoice is deemed
uncollectible. To maintain accurate accounting, the system automatically creates and applies
credit memos to write off the uncollectible balance on the invoice.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with
the Revenue Cloud Billing license. Contact your Salesforce account
executive for more information.
Impact of Invoice Write-Offs Invoices are written off by creating and applying credit memos to settle invoices. These credit memos are applied to the invoice or invoice lines based on the credit application level on the Billing Settings page.
