---
schema_version: "1"
id: fee68bd94ac4eb6aed7c124f149e990300eb7c7337c207bf32f02893c7ae7df6
title: Write Off Invoices
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/billing_write_off_invoice_balance.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.billing_write_off_invoice_balance.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f85a084088af9e338a9c42baff26da1946f096f3b28c90ef25d59fad3146df84
description: Write off unpaid or partially paid invoices when the balance on the invoice is deemed uncollectible. To maintain accurate accounting, the system automatically creates and applies credit memos to write off the uncollectible balance on the invoice.
products:
  - Revenue Cloud
release: "264"
---
# Write Off Invoices

Write off unpaid or partially paid invoices when the balance on the invoice is deemed uncollectible. To maintain accurate accounting, the system automatically creates and applies credit memos to write off the uncollectible balance on the invoice.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with <a href="https://help.salesforce.com/s/articleView?id=ind.revenue_licenses_areas_and_features.htm&amp;release=264.0.0&amp;type=5">the Revenue Cloud Billing license</a>. Contact your Salesforce account executive for more information.</td></tr></tbody></table>

- **[Write Off Invoices by Using Invocable Action in Flow](https://help.salesforce.com/s/articleView?id=ind.billing_write_off_invoices_invoke_action.htm&release=264.0.0&type=5)**  
    Invoke the Write Off Invoices action in a flow to write off invoices.
- **[Impact of Invoice Write-Offs](https://help.salesforce.com/s/articleView?id=ind.billing_write_off_invoices_impact.htm&release=264.0.0&type=5)**  
    Invoices are written off by creating and applying credit memos to settle invoices. These credit memos are applied to the invoice or invoice lines based on the credit application level on the Billing Settings page.