Explore Repossession Management Features

Discover the Repossession Management features that guide specialists from delinquency monitoring through recovery-agency assignment.

Required Editions

Available in: Enterprise, Unlimited, and Developer Editions.

Important Before you begin, complete the basic setup steps. See Set Up Repossession Management.

Repossession Management gives captive finance organizations a structured way to prepare Repossession records, review and approve them, and assign recovery agencies. It keeps notice compliance, appraisals, titles, costs, and assessments in one place.

01: Prepare Pre-Repossession Records

I want to...	Features
Work Repossession records from one Lightning console app without switching apps.	Repossession Console in Automotive Cloud
Start pre-repossession from a Collection Plan and create Repossession and Repossession Item records for the vehicles to pursue.	Start Pre-Repossession from a Collection Plan
See promise-to-pay details, payment plans, cases, and payments on the Repossession record.	Collections Overview on the Repossession Record
Define required notices, log the sent notices, and track notice milestones on the Collection Plan.	Repossession Compliance Framework in Automotive Cloud Create a Repossession Notice Log Collection Plan Milestones for Repossession Notices
Appraise a vehicle and decide whether pursuing recovery is economically viable.	Vehicle Appraisal for Repossession in Automotive Cloud Appraise a Repossession Vehicle
Verify title documents and manage collateral details for each repossession item.	Collateral and Title Management for Repossession Verify Vehicle Associated Asset Documents for Repossession
Capture itemized recovery costs and roll them up on the repossession item.	Recovery Cost Tracking for Repossession Items Add Recovery Costs to a Repossession Item
Add assessments beyond the legal, financial, and title assessments presented on the Repossession, before manager review.	Assessments for Repossession Add Assessments to a Repossession

02: Review and Approve Repossession Requests

I want to...	Features
Understand how reviewers evaluate completed pre-repossession assessments and decide whether a Repossession can proceed.	Manager Review of Repossession Assessments
Review assessment responses, set a status and reason, and approve or reject the repossession request.	Review and Approve a Repossession Request

03: Manage Active Repossession and Recovery Agencies

I want to...	Features
See how recovery agencies are modeled and what admins set up before specialists assign agencies.	Recovery Agency Assignment for Repossession Items
Search for and assign one or more third-party recovery agencies to a repossession item.	Assign a Recovery Agency to a Repossession Item
View a Repossession timeline or a Repossession Item timeline. The two configurations show different information.	Repossession and Repossession Item Timelines in Automotive Cloud