---
schema_version: "1"
id: 8469a47522f40b7cd808d7991e12b5cc8b564364544df5a17f0d63d6b4042faf
title: Explore Repossession Management Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_repossession_explore.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_repossession_explore.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7ab82e8a23d46afaf3bb2f2153f24d374f3d7a9e31b8bd5d83324e204e636ee9
description: Discover the Repossession Management features that guide specialists from delinquency monitoring through recovery-agency assignment.
products:
  - Automotive
release: "264"
---
# Explore Repossession Management Features

Discover the Repossession Management features that guide specialists from delinquency monitoring through recovery-agency assignment.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_important.png)

Important Before you begin, complete the basic setup steps. See [Set Up Repossession Management](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_setup_parent.htm&type=5&language=en_US).

Repossession Management gives captive finance organizations a structured way to prepare Repossession records, review and approve them, and assign recovery agencies. It keeps notice compliance, appraisals, titles, costs, and assessments in one place.

## 01: Prepare Pre-Repossession Records

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42960e76">I want to...</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42960e79">Features</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Work Repossession records from one Lightning console app without switching
              apps.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 "><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_console.htm&amp;type=5&amp;language=en_US" target="_blank">Repossession Console in Automotive
                Cloud</a></td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Start pre-repossession from a Collection Plan and create Repossession and
              Repossession Item records for the vehicles to pursue.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 "><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_start_pre_repossession.htm&amp;type=5&amp;language=en_US" target="_blank">Start Pre-Repossession
                from a Collection Plan</a></td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">See promise-to-pay details, payment plans, cases, and payments on the
              Repossession record.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 "><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_collections_overview.htm&amp;type=5&amp;language=en_US" target="_blank">Collections Overview on
                the Repossession Record</a></td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Define required notices, log the sent notices, and track notice milestones on the
              Collection Plan.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_compliance_framework.htm&amp;type=5&amp;language=en_US" target="_blank">Repossession Compliance
                    Framework in Automotive Cloud</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_create_notice_log.htm&amp;type=5&amp;language=en_US" target="_blank">Create a Repossession Notice
                    Log</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_collection_plan_milestones.htm&amp;type=5&amp;language=en_US" target="_blank">Collection Plan
                    Milestones for Repossession Notices</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Appraise a vehicle and decide whether pursuing recovery is economically
              viable.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_vehicle_appraisal.htm&amp;type=5&amp;language=en_US" target="_blank">Vehicle Appraisal for
                    Repossession in Automotive Cloud</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_appraise_vehicle.htm&amp;type=5&amp;language=en_US" target="_blank">Appraise a Repossession
                    Vehicle</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Verify title documents and manage collateral details for each repossession
              item.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_collateral_title.htm&amp;type=5&amp;language=en_US" target="_blank">Collateral and Title
                    Management for Repossession</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_verify_asset_documents.htm&amp;type=5&amp;language=en_US" target="_blank">Verify Vehicle Associated
                    Asset Documents for Repossession</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Capture itemized recovery costs and roll them up on the repossession
              item.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_recovery_cost_tracking.htm&amp;type=5&amp;language=en_US" target="_blank">Recovery Cost Tracking for
                    Repossession Items</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_add_recovery_costs.htm&amp;type=5&amp;language=en_US" target="_blank">Add Recovery Costs to a
                    Repossession Item</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="I want to..." class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e76 ">Add assessments beyond the legal, financial, and title assessments presented on
              the Repossession, before manager review.</td>

            <td data-label="Features" class="slds-cell-wrap" style="vertical-align:top;" headers="d42960e79 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_assessments.htm&amp;type=5&amp;language=en_US" target="_blank">Assessments for
                    Repossession</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=ind.auto_repossession_add_assessments.htm&amp;type=5&amp;language=en_US" target="_blank">Add Assessments to a
                    Repossession</a></li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

## 02: Review and Approve Repossession Requests

 
| I want to... | Features |
| --- | --- |
| Understand how reviewers evaluate completed pre-repossession assessments and decide whether a Repossession can proceed. | [Manager Review of Repossession Assessments](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_manager_review.htm&type=5&language=en_US) |
| Review assessment responses, set a status and reason, and approve or reject the repossession request. | [Review and Approve a Repossession Request](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_review_approve_request.htm&type=5&language=en_US) |

## 03: Manage Active Repossession and Recovery Agencies

 
| I want to... | Features |
| --- | --- |
| See how recovery agencies are modeled and what admins set up before specialists assign agencies. | [Recovery Agency Assignment for Repossession Items](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_agency_assignment.htm&type=5&language=en_US) |
| Search for and assign one or more third-party recovery agencies to a repossession item. | [Assign a Recovery Agency to a Repossession Item](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_assign_agency.htm&type=5&language=en_US) |
| View a Repossession timeline or a Repossession Item timeline. The two configurations show different information. | [Repossession and Repossession Item Timelines in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_timelines.htm&type=5&language=en_US) |