Agentforce for Collections and Recovery Assistance

Boost your collections teams' efficiency with Collections and Recovery Assistance, a personal AI Agent integrated into the Collections and Recovery feature. Create an agent using the Collections and Recovery Assistance template.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.

Make sure that the Einstein for Automotive and the Collections and Recovery user permissions are cloned and assigned to your admin before you get started.

For more details and the setup steps, see Agentforce Collections and Recovery Assistance.