Collections and Recovery in Automotive Cloud

Captive finance or banking organizations can use Collections and Recovery to streamline loan and lease collection processes. Preserve positive customer relationships and reduce operational costs by minimizing delinquencies. When accounts become seriously delinquent, manage the end-to-end repossession lifecycle to recover the financed vehicle.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions

Assign the Vehicle and Asset Finance Foundation for Experience Cloud permission set license to a partner user to access the recovery portal for Collections.

For detailed setup and configuration steps, see Collections and Recovery in Salesforce.