Provide patients with the most up-to-date information on appointments by sending emails when appointments are scheduled or canceled.
- Create an Email Template for Appointment Confirmations
Provide consistent messaging when notifying patients about appointment confirmations. Use merge fields to include patient and appointment data. - Create an Email Template for Appointment Cancellations
Use a template for consistent messaging when notifying patients about appointment cancellations. Use merge fields to include patient and appointment data. - Create Flows for Appointment Emails with Calendar Invites in Intelligent Appointment Management
Create a record-triggered flow that automatically sends patients an email after their appointment is booked or canceled. Appointment confirmations include a calendar file (.ics). Enable email tracking to verify that appointment emails, which include personal health information about a patient, reach the intended recipient.