The Enhanced Analytics for Healthcare app includes dashboards for both Utilization
Management analytics and Care Management analytics. Prioritize payer and provider care requests
efficiently using the Utilization Management dashboards. Track and analyze team performance and
task status using the Care Management dashboards.
Required Editions
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Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
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The Enhanced Analytics for Healthcare app includes these dashboards:
- My Care Request - Utilization Management Provider: Helps providers
analyze the priority of care requests based on due date.
- My Care Requests - Utilization Management Nurse: Provides nurses
with a comprehensive overview of care requests and review statuses. By using the
visualizations, nurses can quickly identify requests that require immediate attention based
on the due date and make informed decisions on the reviews.
- My Care Requests - Utilization Management Intake Specialist:
Provides intake specialists with a consolidated overview of their care requests and related
review statuses.
- My Care Requests - Utilization Management Approval Rate: Provides a
quick view of a specific provider's approval rate based on their prior authorization request
history.
- Care Plan Management: Provides care managers with insights into the
statuses of care plans, pending tasks, and high-priority task management.
- Care Management - Task Completion Trend: Provides care managers
with a comprehensive overview of their team's task completion performance based on the count
of completed and pending tasks.
- Care Management - My Statistics: Provides care managers with a
snapshot of their care plan performance over the last 30 days, including the number of plans
created and the average completion time.
- Care Management - Care Plan Statistics: Helps care managers analyze
their care plan history and track completed and incomplete care plans for a specific
period.
