Embedded Appointment Management

The embedded Appointment Management component allows users to schedule, modify, or cancel an appointment.

Important
Important

Legacy Embedded Appointment Management is scheduled for retirement on June 17, 2025. You can continue using this product until then. After the retirement, use Appointment Assistant in Field Service, which offers many similar features.

Tip
Tip
  • Make sure to set up Field Service, build the flows you need, and install the Salesforce Field Service managed package before adding this component to your site pages.
  • Remove the Embedded Chat component from the site pages where you want to use this component. You can use one embedded component per page.
  1. Select the embedded Appointment Management component in the page that you’re configuring.
  2. In the property editor, configure the properties for the component:
    Property Details
    Embedded Service Deployment Select an embedded Appointment Management deployment.
    Logged In Button Label Enter a label for the appointment manager when users are logged in. The default label is Book Appointment.
    Logged Out Button Label Enter a label for the appointment manager when users aren’t logged in. The default label is Log In and Book Appointment.
    Button Loading Message Enter a label for the appointment manager when the flow is loading. The default label is Loading....