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Knowledgeable People

Highlight topic experts so the site can direct questions straight to them. The Knowledgeable People component displays up to five experts, chosen based on factors such as best answers, mentions, or likes on questions and posts.

In the Page Editor, you can configure the Knowledgeable People component on Topic View pages.

  1. Select the Knowledgeable People component.
  2. In the property editor, configure the properties for the component.
    Property Details
    Title Enter a title for the component. The default text is Knowledgeable People.
    Topic ID The default entry, {!topicId}, displays unique knowledgeable users for each topic. To instead display knowledgeable users based on a specific topic, enter the topic ID.
Example
Example
Knowledgeable People component

For sites created in Spring ‘15 or earlier, complete these steps to add the Knowledgeable People component:

  • From the site, click Community management gear icon in the global header.
  • Click Administration | Preferences, and select Enable knowledgeable people on topics.
  • Click Administration | Pages, and go to Site.com Studio.
  • In the Site Pages section, double-click the main page.
  • In the Views tab at left, double-click Customer Service Topic View.
  • Click the Page Elements tab Page Elements tab, and search for the Knowledgeable People component.
  • Right-click the component, and place it in the div.cSecondaryContent section.

See Also