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Flow (Experience Builder Component)

Flows automate business processes to collect, update, edit, and create Salesforce information. With the Flow component in Experience Builder, you can add flows to your pages. Add the Flow component to your site pages just like any other component.

Required Editions

User Permissions Needed
To create an Experience Cloud site: Create and Set Up Experiences AND View Setup and Configuration
To customize an Experience Cloud site:
  • Be a member of the site AND Create and Set Up Experiences
  • OR
  • Be a member of the site AND an experience admin, publisher, or builder in that site
To publish an Experience Cloud site:
  • Be a member of the site AND Create and Set Up Experiences
  • OR
  • Be a member of the site AND an experience admin or publisher in that site
To run a flow in an Experience Builder site Run Flows
  • Flows in Experience Builder sites are supported through the Flow and Suggested Actions components.
  • Flow creators can overwrite error messages with their own content.
  1. Build a flow in Flow Builder.
  2. Activate the flow.
  3. Drag the Flow component into position on your site page.
    Flow component in Components panel
  4. In the property editor, select the flow you want to use and any other properties.
    Flow component properties

Here’s a flow called Survey customers in a site.

A Flow component on a community page
Component Description
Flow Only active screen flows are available. Flows that were built in the Desktop Flow Designer aren’t supported.
Layout

By default, flows display in one column.

If a screen contains a Section screen component, that screen ignores the Layout property.

  • Starting in Winter ’23, two-column flow layouts are ignored. For a better layout option, add Section components to your flow screens. Each Section component lets you organize record fields and screen components in up to four adjustable-width columns.
  • If a flow screen contains a Section component, that screen ignores the Layout property.
Input variables If you see other properties, they’re the flow’s input variables. Variables appear only if they allow input access.
Pass record ID into this variable

This option is available only for Text input variables in Record pages. For simplicity, we recommend passing the ID to only one variable.

For example, when this component is embedded in an Opportunity Record page, at run time the component passes the opportunity’s ID into the selected input variable.

See Also