Salesforce Docs Portal

Set Up Featured Topics

Featured topics highlight current, popular conversations in your Experience Cloud site. Change them regularly to keep members up-to-date and engaged.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Essentials, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To access Experience Workspaces or Experience Management page:

Manage Experiences

OR

Create and Set Up Experiences

AND

Is a member of the site
To set up featured topics: Edit Topics
To create, edit, and delete images for featured topics: Create, Edit, and Delete on the image record
  1. In Experience Workspaces, access featured topics by clicking Content Management | Topics | Featured Topics.
  2. Enter the first few letters of the topic name in the search box. Select a suggested topic and click Add. Use navigational or member-created topics.
    Tip
    Tip Using Connect REST API, you can create unique featured topics that are separate from navigational or member-created ones.
  3. Hover over a topic name, and click Edit topic icon. Then click Upload thumbnail image, and select an image that represents the featured topic on the site home page.

    Thumbnail images are scaled to 385 x 385 pixels. To prevent distortion, create image files with those dimensions.

    To ensure guest users can see featured topic images in your site, select Let guest users view asset files and CMS content available to the site in Administration | Preferences in Experience Workspaces. This selection also allows guest users to see images associated with recognition badges, site branding, and account branding.

  4. Repeat steps 3 and 4 to create several featured topics for your site, up to a maximum of 25. Then click Save.

To edit featured topics, hover over a topic name.

  • To move topics up or down, click the arrows at left.
  • To delete topics or change their thumbnail images, click Topic settings icon.