Enable Members to Flag Items in Your Experience Cloud Site
Turn on flagging for your Experience Cloud site to let members flag posts, comments, files, and messages that they deem inappropriate.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions |
| Applies to: Aura sites |
| User Permissions Needed | |
|---|---|
| To allow members to flag items: |
Create and Set Up Experiences AND Is a member of the Experience Cloud site |
If you haven’t already, install the Salesforce Communities Management (for Communities with Chatter) package from AppExchange.
The Allow members to flag content preference enables:
- Members to flag posts, comments, and files using the Flag as inappropriate option.
- Members to flag messages from within the Experience Cloud site on their My Messages page
in Chatter. If a member has turned on email notification for messages, they can also flag
the message directly from their email. Members can only flag messages that are sent from
sites they’re members of.
Note Messages can’t be flagged in partner or customer portals, your internal org, or from the Salesforce mobile app. - Group owners and managers to moderate the groups they own or manage.
This setting isn’t required to flag or moderate items using the API.
- Open Experience Workspaces.
- Click Administration | Preferences, then select Allow members to flag content.
- Click Save.
If you want to create custom advanced moderation logic for your Experience Cloud site, you can create triggers that flag content. Custom triggers run behind the scenes and don’t require you to allow your members to flag content.