The Help Center template offers a public-facing, self-service portal where guest users
can search your knowledge base for answers to their questions. It reduces the load on your
customer support staff and gives customers the satisfaction of finding their own
solutions.
Required Editions
| Available in: Essentials, Enterprise, Performance,
Unlimited, and Developer editions
|
Included Features
- Ready-made template
- Guided setup configuration
- Publicly accessible
- Self-service
- Curated—you decide which of your Knowledge articles is shared
Included Pages
Template Pages
- Home
- Contact Support
- Error
- Search
- Topic Catalog
- Topic Detail
Object Pages
- File Detail
- File List
- Related Record List
Content Pages
