Gamification

Use gamification tools, like Recognition Badges and Reputation, to keep your members engaged in your site. To add gamification features, make sure that Chatter is enabled for the site.

Required Editions

Available in: both Salesforce Classic and Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions

Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to Setup | Chatter Settings and selecting Enable. For details, see Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26.

Recognition Badges
Acknowledge your members’ accomplishments or celebrate with them using recognition badges. To add this feature to your site, make sure that Chatter is enabled for the site.
Reputation Overview
Your reputation in the Experience Cloud site directly corresponds to how active you are. The more you post, comment, and share, the higher your reputation level is. This feature requires Chatter to be enabled for the site.