Experience Pulse

Experience Pulse displays metrics at the top of Workspaces. Click a metric to open the corresponding report or dashboard for more information or to take action. Customize the displayed metrics or create ones to meet your needs.

Required Editions

Available in: Enterprise, Professional, Unlimited, and Developer editions.

To get started, map reports and dashboards to your Experience Workspaces. You can either map manually or install the Winter ’18 or later version of the AppExchange package. After installation, Experience Pulse displays automatically. If you have an Experience Cloud site with Chatter, four tiles display after you install the package: Members, New Members, Unanswered Questions, and Flagged Discussions.

To customize a metric tile, click Edit Metrics. From here, create a metric or edit an existing one. You can have up to six metrics at a time.

Edit page for Community Pulse Metrics displaying edit options.

By design, clicking a metric opens the corresponding report. However, selecting Open in dashboard lets you open a dashboard instead.