Verify Answers for Your Company

Sometimes there’s more than one correct answer to a question. Among the correct answers, your company can prefer one course for people to follow. You can highlight an answer that your company endorses by marking it as Company Verified. Questions marked as Company Verified or as Best Answer are copied to the top of the thread under a Top Rated Answers section.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Applies to: Aura sites
User Permissions Needed
To assign permission to verify answers in a site:

Enable Chatter

AND

Create and Set Up Experiences

To verify answers in a site:

Create and Set Up Experiences

OR

Verify Answers to Chatter Questions

To ensure that the best qualified site members speak for the company, community managers can give these users the Verify Answers to Chatter Questions permission through user profiles or permission sets. Users with this permission see the Company Verify option on the answer dropdown menu in feeds that they have access to.