The Salesforce and Google Apps Supported feature includes a Google Apps Premier Edition account for your organization. In Salesforce, you can create that account or upgrade from an existing Google Apps Standard Edition account to Google Apps Premier Edition.
Required Editions
| Available in: Salesforce Classic |
| Available in: All Editions except Database.com |
| User Permissions Needed | |
|---|---|
| To create a Google Apps Premier Edition account in Salesforce: |
Customize Application OR Google Apps Administrative Contact |
| To upgrade Google Apps Standard Edition to Google Apps Premier Edition in Salesforce: |
Customize Application OR Google Apps Administrative Contact |
After you create a new Google Apps Premier Edition account or upgrade your existing Google Apps Standard Edition account in Salesforce, the Premier Setup page displays your organization's domain name, the number of Google Apps Premier Edition licenses available to your organization, and, if applicable, the status of your upgrade.
Creating a New Google Apps Premier Edition Account
If your organization does not have a Google Apps account, complete the following steps to register a Google Apps Premier Edition account and enable Salesforce and Google Apps:
- From Setup, enter Premier Setup in the Quick Find box, then select Premier Setup.
- Complete the fields in Column A:
Field Description Domain Name Enter the domain that you want to register as your organization's Google Apps account. For example, if your company's URL is http://www.acme.com, enter acme.com as your Domain Name. User Name This value is used to create the Google Apps administrator for your organization's account. For example, if your Google Apps administrator will be jsmith@acme.com, enter jsmith. After your Google Apps account is created, you can log in with the User Name and Password and change this value if necessary. First Name This value is used to create the Google Apps administrator for your organization's account. After your Google Apps account is created, you can log in with the User Name and Password and change this value if necessary. Last Name This value is used to create the Google Apps administrator for your organization's account. After your Google Apps account is created, you can log in with the User Name and Password and change this value if necessary. Email Address This email address receives a confirmation notice when your Google Apps Premier Edition account is created. Google does not store this value for any other purpose. Password The Google Apps administrator can log in to Google Apps with this password. Confirm Password The Google Apps administrator can log in to Google Apps with this password. - Click Create New Premier Account.
- To enable Salesforce and Google Apps, from Setup, enter Google Apps Settings in the Quick Find box, then select Google Apps Settings.
- Choose a user for the Google Apps Administrative Contact field. This person is the point of contact for Google Apps users in your organization; specifically, if a user cannot access a Google Apps service, he or she is directed to contact the Google Apps Administrative Contact. The Google Apps Administrative Contact does not need to be the same person who is registered as your organization's Google Apps administrator with Google, but only the Google Apps administrator can create new Google Apps users on your domain.
- Verify that the Google Apps Domain field contains the domain name you registered with Google.
- Activate Google Apps services in Salesforce.
- Create users for your organization's Google Apps account. For more information, see
Create Google Apps
Accounts.
Note The number of Google Apps Premier Edition accounts you can create is limited to the number of licenses your organization purchased with the Salesforce and Google Apps Supported feature.
Upgrading to a Google Apps Premier Edition Account
Complete the following steps to upgrade your organization's existing Google Apps Standard Edition account to a Google Apps Premier Edition account.
- From Setup, enter Premier Setup in the Quick Find box, then select Premier Setup.
- Complete the fields in Column B:
Field Description Domain Name The domain that you want to register as your organization's Google Apps Premier Edition account. If you already enabled Salesforce and Google Apps, this field is prepopulated with your organization's domain name. Google Apps Token The 16-digit token required to upgrade from Google Apps Standard Edition to Google Apps Premier Edition. Your organization's Google Apps administrator can access this information on the Google website. For more information, click Retrieve Google Apps Token in Column B. - Click Upgrade Existing Account to Premier.
- To enable Salesforce and Google Apps, from Setup, enter Google Apps Settings in the Quick Find box, then select Google Apps Settings.
- As needed, edit the Google Apps Administrative Contact field. This person is the point of contact for Google Apps users in your organization; specifically, if a user cannot access a Google Apps service, he or she is directed to contact the Google Apps Administrative Contact. The Google Apps Administrative Contact does not need to be the same person who is registered as your organization's Google Apps administrator with Google, but only the Google Apps administrator can create new Google Apps users on your domain.
- Verify that the Google Apps Domain field contains the domain name you registered with Google.
- As necessary, activate Google Apps services in Salesforce.
- As necessary, create users for your organization's Google Apps account. For more
information, see Create Google
Apps Accounts.Note The number of Google Apps Premier Edition accounts you can create is limited to the number of licenses your organization purchased with the Salesforce and Google Apps Supported feature.