Over half of customer interactions happen over mobile devices. So having a
mobile-responsive site isn’t an option anymore, it’s a necessity. Before you create a mobile site,
ask these questions to help solidify your mobile strategy.
Required Editions
| Available in: both Salesforce Classic and
Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions
|
What Should You Keep in Mind?
Use these questions as a starting point to help you focus.
- What is the main goal of your mobile app?
- Who is the main audience for your app?
- What micro moments are you creating for your customers and partners?
- What resources does your new mobile app require?
- Do you need just a mobile site, or do you want a mobile app distributed through the App
Store or Google Play?
- Do you want to enrich your mobile experience with native capabilities, such as push
notifications and biometric login?
- How well can your site work on slow network connections?
- How can you adjust your site design to account for smaller screens on mobile devices?
