Share updates with customers and partners in Chatter groups.
Note Beginning in Summer ’26, Chatter is turned off by default in
all new orgs. For any features in these orgs that require access to Chatter functionality or
the Chatter APIs, turn on Chatter by going to and selecting Enable. For details, see Chatter Is Turned Off by Default in New
Orgs Beginning in Summer ’26.
- Chatter Customers in Private Groups
Chatter customers are people outside your company's email domains. Customers can see only the groups they're invited to. They can interact only with members of those groups. Customers can’t see any Salesforce information. - Add or Remove Customers in Chatter Groups
If customer invitations are enabled for your organization, you can invite, add, and remove customers.