Topic names and descriptions are not private, even for topics that appear solely in private groups and on records. Posts and records with topics have the same security and privacy as posts and records without topics.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions |
This table explains where you can see all topics and where you can’t see topics that are used solely in private groups or on records.
| User interface element | Shows all topics | Doesn’t show topics that are used solely in private groups and on records |
|---|---|---|
| Topics list |
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| Topic search results |
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| Topic reports |
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| Knowledgeable User reports |
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| Related Topics on the topic detail page |
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| Recently Talked About topics on group detail pages |
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| Recently Talked About topics on profiles |
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| Trending Topics on the Chatter page |
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| Topic suggestions when adding topics to a post or a record |
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| People-talking number in the topics list and in topic suggestions when adding topics to a post |
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For increased security of topic names, Salesforce turns off topics for guest and authenticated external users in Salesforce Sites and in portals created before Summer ’13. If you want to enable topics for external users, go to Setup and enter Chatter in the Quick Find box. Select Chatter Settings, and in the Topics section select Allow topics in Salesforce Sites and Portals.
