Topics List

Use the Chatter topics list to see the topics that people are talking about in your organization. All topic names appear in this list, including topics that are used solely in private groups or on records.

Required Editions

Available in: Salesforce Classic
Available in: Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions

To view the topics list, on the left side of the Chatter page, click Chatter topics Topics.

In the topics list, you can:

  • To see a topic’s detail page, click the topic name.
  • To see updates in your Chatter feed, click Follow button Follow.
  • To narrow what you’re looking for, filter the list of topics.
  • Search for topics by name.
    Tip
    Tip To search topic names and descriptions, use global search.
  • Only users with the View All Data permission can filter by record name.

This topics list isn’t available in Lightning Experience. However, in Lightning Experience, you can add topics to records and then filter your record list views by topics.

  • Sort the Topics List with Filters
    Use topic filters to narrow the topics list to your favorite topics or the topics that you use. Use sorting options to sort the topics by the number of people talking about them or alphabetically by name.
  • Topic Detail Pages
    Topic detail pages show a topic's description and a feed with topic updates from all users and public groups. You can also see a list of records that refer to the topic.
  • Follow Topics
    Follow topics so you can see updates in your Chatter feed.
  • Find and Endorse People Who Are Knowledgeable About a Topic
    Discover experts and recognize them in Chatter using the Knowledgeable People section of topic pages and the Overview tab of user profile pages.
  • Add Topics to Chatter Posts
    Add topics to Chatter posts and comments to make it possible to search for all the items that touch on that topic. You can add topics to any posts at any time directly in the feed.
  • Add Hashtag Topics to Chatter Posts and Comments
    To organize Chatter posts and comments and make them easy to find, add topics.
  • Add Topics to Files
    Topics make it possible to search for all the items that touch on a given topic. Topics added to Chatter posts are also added to any files in the post or its comments. When you search for those topics, the files are included in the results.
  • Remove Topics from Chatter Posts
    If a topic no longer applies to a Chatter post, you can remove it.
  • View the Topics That People Are Talking About
    The topics you’re talking about appear in your Chatter profile in the Recently Talked About section.
  • View the Topics That Groups Are Talking About
    The topics that a Chatter group is talking about appear on the group detail page in the Recently Talked About section.
  • Trending Topics
    The Trending Topics area on the Chatter tab shows the topics that are being discussed right now in Chatter.
  • Topics in Mobile
    Topics are available in Salesforce for Android and Salesforce for iOS, but there are some differences in mobile applications.