Once you create one stream, the Follow button on profile and record detail pages changes. A plus sign appears before the button label and more options become available for adding the profile or record feed to an existing stream. There’s also an option to add the feed to a stream that you create on the spot.
Required Editions
| Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, and Developer editions |
Before you can create a stream from a profile or record detail, you must already have created at least one stream.
Note Knowledge articles (KAs) aren’t fully supported in streams. You can add them when you
create and edit a stream by searching for the article’s ID number rather than its title.
But you can’t add a KA to a stream from its Follow button like you can with other record
types. Articles added to Streams using the article’s ID don’t appear in Records to Follow
on the Stream's edit page. KAs also don’t appear when viewing the Follow button details on
the article's detail page.
- Go to the profile or the detail page of a record that you want to add to a new stream.
-
Click
, and select New Stream.
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Enter a name for your stream.
Notice the profile or record feed that you started from is already added to the Records to Follow field. To add more record or profile feeds, continue with Step 4. To finish the process, go to Step 7.
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Click in the Records to Follow field, then click the down arrow (2)
and choose a type of feed you want to add to your stream.

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When you’ve made a selection, click in Records to Follow again
and enter a search term to find a feed of that type (3).

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Select a listed feed.
Repeat steps 4 through 6 until you have all the feeds (up to 25) that you want in this stream (4).
Note You can add up to 25 unique record, group, and profile feeds to a stream. If your access to any of the 25 is removed, the removed entity is still counted as part of the 25. You can't replace it with something else. But you can remove it from the stream to create room for another feed.To include a person account in your stream, add it as an Account in the Records to Follow field. If you add a person account as a Contact, the related feed posts don’t appear.
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Set up notifications for this stream by selecting either Every
Post or Never (5).
Every Post is the default. It gives you email and in-app notifications whenever a new post is added to the stream. Never turns off notifications for this stream. - To save your selections, click Save.
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To save your stream, click Save again.
Your stream is listed in the left column on the Chatter home page, under the Streams heading (6). To open the stream, click its name.

Note If your stream isn’t listed on the Chatter home page, click the Streams heading to go to the streams home page. All the streams that you created are listed there.