Follow people and records to see updates about them in Chatter. Updates appear in feeds on profiles, groups, the Chatter tab, topic detail pages, and on record detail pages.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions |
Typically, following lets you see updates about:
- Feed comments and posts
- Posts, comments, and files on Chatter groups that you're a member of
- Shared files and links
- Tasks and events
- Converted leads
- Record field changes, like changes to record owner and closed opportunities and
cases.
Record updates are also called system-generated posts and feed tracked changes. They are updates that Salesforce automatically generates when someone creates a record or changes a tracked field on a record. The record updates that you see depend on how your administrator has configured feed tracking and whether you have access to the record. You don’t see tracked feed updates that are older than 45 days and have no likes or comments, because they are deleted automatically. Tracked changes in a feed can be bundled together for quick and easy reading.
Note In Lightning Experience, the What I Follow feed on the Chatter home page has a Fewer Updates filter for omitting system-generated posts from your feed view.
Printing is supported only for Chatter feeds associated with a case. See Printable View in Case Feed.