Let users invite customers to the private groups that they own or manage. Customers are
users outside your company's email domains. They have limited Chatter access and can see only
the groups that they're invited to. They can interact only with members of those groups.
Required Editions
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Available in: Essentials, Group, Professional,
Enterprise, Performance, Unlimited, Contact Manager,
Developer, and Database.com Editions
Salesforce CRM, Approvals,
Chatter email notifications, Chatter Invitations, and customer invitations aren’t
available in Database.com.
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Customer invitations don’t support My Domain URLs or domains created with single sign-on or
IP restrictions. To enable customer invitations with these features in place, we recommend one
of these approaches:
- Customize the single sign-on page for your organization with an extra link redirecting users
to https://MyDomainName.my.salesforce.com/.
- Enable single sign-on for your customers.
When Chatter is enabled in your org, customer invitations are enabled by default. To disable
customer invitations, go to Setup and enter Chatter in the Quick Find
box. Select Chatter Settings and deselect Allow Customer
Invitations in the Chatter Settings section. Disabling customer invitations
doesn’t delete existing customers or groups that allow customers.
