Convert Character Combinations into Emoticons in the Feed

Emoticons let your users enter character combinations in their posts and comments to create expressions.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Database.com, and Developer Editions
User Permissions Needed
To enable emoticons: Customize Application

Emoticons are supported in Lightning Experience, Salesforce Classic, and the Salesforce app.

  1. From Setup, enter Chatter Settings in the Quick Find box, then select Chatter Settings.
  2. In the Emoticons in Feed section, select Allow Emoticons.

Salesforce supports these character combinations in posts and comments.

Character Combinations Emoticon
  • :)
  • :-)
smile (smile)
  • :P
  • :-P
  • :p
  • :-p
tongue (tongue)
  • :(
  • :-(
frown (frown)
  • >:(
  • >:-(
angry (angry)
  • :((
  • :'(
  • :'-(
crying (crying)