In Salesforce Classic, before you can add global actions to the Chatter publisher, you
must first enable the Actions in the Publisher feature in Chatter Settings. Actions add
functionality to the Chatter publisher and let your users do more in Salesforce across every
device.
Required Editions
| Available in: Group, Professional, Enterprise,
Performance, Unlimited, Contact Manager, and Developer
Editions
|
| User Permissions Needed |
| To enable actions: |
Customize Application |
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From Setup, enter Chatter Settings in the Quick
Find box, then select Chatter Settings.
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Click Edit.
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In the Actions in the Publisher section, select Enable actions in the
publisher.
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Save your changes.