Billing Considerations for Intelligent Context

Use of Intelligent Context impacts the consumption of credits in these usage types.

Use Digital Wallet to check which consumption cards are active in your org, find out how many credits are available on each card, and determine how many credits have been consumed in each usage type.

Some usage types aren't metered for certain licenses or editions, such as a Data 360 Profiles license or Agentforce 1 Edition. Check your licenses and review license documentation for more information.

Data 360 Usage

When you use Data 360 for data collection and processing, your org consumes credits from either the Data Services consumption card or the Flex Credits consumption card.

  • If your contract included Data Service Credits, those are consumed for all Data 360 usage.
  • If you run out of Data Service Credits, your org is billed at your Data Service Credit overage rate for the remainder of your term unless more credits are added.
  • If you have Flex Credits for Data 360, those credits are consumed instead.

Data Services and Flex Credits organize data services within different usage type groupings. For more information, see Data Services Billable Usage Types for Data 360 and Flex Credits Usage Types for Data 360. To check multipliers for each usage type, see the Multipliers for Data Services Rate Card or the Agentforce & Data 360 Flex Credits Rate Card. The cost of each credit is determined by your contract.

Digital Wallet Card Usage Type Usage Type Description Notes
Data Services Intelligent Processing Usage is calculated based on the amount of unstructured data that is processed using AI-assisted features such as LLM-based parsing, LLM-based visual data preprocessing, image processing, Enriched Indexing, and Intelligent Context.

When LLM-based parsing is used, entire documents are sent to the LLM for processing, and size of all documents is reported against "Intelligent Processing” usage type. When LLM-based visual data preprocessing is used, only content that contains visual elements or tables is sent to LLM for processing. Size of all documents from which any content is sent to the LLM for processing is reported against "Intelligent Processing” usage type. The sizes of all other documents from which no content is sent to the LLM for processing are reported against “Unstructured Data Processed” usage type.

The same guideline applies for documents that are uploaded and indexed in Intelligent Context.

Flex Credits Data 360 Intelligent Processing Usage is calculated based on the amount of unstructured data that is processed using AI-assisted features such as LLM-based parsing, LLM-based visual data preprocessing, image processing, Enriched Indexing, and Intelligent Context.  

For more information on how Data 360 usage is billed, refer to your contract or contact your account executive.