Share collections and cart via email from any email ID of your choice in the Point of Sale (POS) app.
Configuration Options
Important This article applies to the legacy platform. If you see in your CMS, you're on Hyperforce. Follow Set Up Your System for Email
Communications instead.
To send emails from the POS app, Salesforce needs to set up a sender's email profile.
Merchants have two options:
- Salesforce Backend can add stores@merchant.com or [yourchoice]@merchant.com as the sender ID on Salesforce email dispatch service.
- Point of Sale can create a subdomain on Salesforce and send the merchant DKIM and DNS record sets that merchants require to put in their DNS.
The first option is preferred as it's faster to implement.
Setting Up a Ghost Email
Contact your Salesforce Customer Success Manager with your preferred setup option.
- For option 1, provide the email address to use as sender ID.
- For option 2, Point of Sale will provide you with the DKIM and DNS record to insert into your DNS.
IP Address Allow Listing
Salesforce emails are sent from these two IP address
- 54.240.87.185
- 54.240.87.186