To grant specific access to franchise staff, define permissions and link their account to a specific franchise group in Point of Sale CMS.
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Create a franchise role.
- In CMS, go to Advanced | CMS User Management | Roles | Create New Role.
- Enter a role name.
- Select Franchise Role.
- Define the permissions and save your changes.
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Create and assign franchise users.
- Go to CMS User Management | Users | Add User.
- Enter the user's credentials.
- Select Franchise as the user scope.
- Assign the user to a franchise group.
- Assign a franchise role and save your changes.
Key permissions for franchise admins:
Franchise admins can:
- View and manage stores in their franchise group only
- Create store associates for their locations
- Create CMS users for their franchise
- Access Cart Simulator, Monitoring, and CMS User Management
Franchise admins can't:
- Access Apps, Layouts, or Integrations tabs
- View or modify stores outside their franchise group