Manage Operational Settings

Configure and manage Point of Sale (POS) stores by using CMS. Configure Omnichannel settings, manage store associates, track inventory, and generate reports. You can also configure returns and exchanges, manage stores, and access support resources.

  • Retail Reconciliation - Suggested Practices
    By performing daily reconciliations with the Point of Sale (POS) app, you avoid financial loss due to mistakes or fraud and gain insight into your business's cash flow.
  • Configuring Store Group Pricing
    Define groups of stores in Point of Sale CMS that share product prices.
  • Order Reexport
    Point of Sale's order reexport feature allows merchants to resend failed order exports to their ERP systems via webhook integration.
  • Order Reconciliation
    Order Reconciliation in Point of Sale provides real time key sales audit metrics within the Sales Audit Dashboard, acting as a central hub for delving into specific reports.
  • Aborted Order Alerting
    Set up email alerts for aborted orders on the Point of Sale (POS) app, so you can take corrective measures.
  • Point of Sale Registers
    Configuring Point of Sale (POS) registers lets you track devices that run the Retail Cloud store app.
  • Reason Codes
    Configure reason codes in Point of Sale (POS) to track the reasons behind actions, such as discounts or inventory adjustments.
  • Reconcile Open Tills in Point of Sale CMS
    Resolve open tills and other issues caused by ghost tills directly within Point of Sale CMS.