---
schema_version: "1"
id: c7117a155a4b364c1ad5895c263b23f9a9fa10285a84a2380c511c19e617e290
title: Manage Operational Settings
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_manage_operational_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_manage_operational_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c835dc1ade4db0fa94086d4a82301570ad00ab199d85521a8863081e7857674e
description: Configure and manage Point of Sale (POS) stores by using CMS. Configure Omnichannel settings, manage store associates, track inventory, and generate reports. You can also configure returns and exchanges, manage stores, and access support resources.
products:
  - Commerce
release: "264"
---
# Manage Operational Settings

Configure and manage Point of Sale (POS) stores by using CMS. Configure Omnichannel settings, manage store associates, track inventory, and generate reports. You can also configure returns and exchanges, manage stores, and access support resources.

- **[Retail Reconciliation - Suggested Practices](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_retail_reconciliation_suggested_practices.htm&release=264.0.0&type=5)**  
    By performing daily reconciliations with the Point of Sale (POS) app, you avoid financial loss due to mistakes or fraud and gain insight into your business's cash flow.
- **[Configuring Store Group Pricing](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_configuring_store_group_pricing.htm&release=264.0.0&type=5)**  
    Define groups of stores in Point of Sale CMS that share product prices.
- **[Order Reexport](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_order_reexport.htm&release=264.0.0&type=5)**  
    Point of Sale's order reexport feature allows merchants to resend failed order exports to their ERP systems via webhook integration.
- **[Order Reconciliation](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_order_reconciliation.htm&release=264.0.0&type=5)**  
    Order Reconciliation in Point of Sale provides real time key sales audit metrics within the Sales Audit Dashboard, acting as a central hub for delving into specific reports.
- **[Aborted Order Alerting](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_aborted_order_alerting.htm&release=264.0.0&type=5)**  
    Set up email alerts for aborted orders on the Point of Sale (POS) app, so you can take corrective measures.
- **[Point of Sale Registers](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_point_of_sale_registers.htm&release=264.0.0&type=5)**  
    Configuring Point of Sale (POS) registers lets you track devices that run the Retail Cloud store app.
- **[Reason Codes](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_reason_codes.htm&release=264.0.0&type=5)**  
    Configure reason codes in Point of Sale (POS) to track the reasons behind actions, such as discounts or inventory adjustments.
- **[Reconcile Open Tills in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_reconcile_open_tills_in_retail_cloud_cms.htm&release=264.0.0&type=5)**  
    Resolve open tills and other issues caused by ghost tills directly within Point of Sale CMS.