Manage Franchises in Point of Sale

Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.

Franchise management provides granular access control. Franchise users can access only data and settings relevant to their franchise group.

  • Franchise Management Overview
    Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.
  • Enable Franchise Management
    Enable Franchise Management in Point of Sale CMS for the Merchant Location Region (MLR).
  • Create Franchise Groups
    After enabling franchises, create franchise groups in Point of Sale CMS to represent distinct franchise entities.
  • Assign Stores to Franchise Groups
    After creating franchise groups, associate stores with the appropriate franchise in Point of Sale CMS.
  • Create Franchise Administrator Users
    To grant specific access to franchise staff, define permissions and link their account to a specific franchise group in Point of Sale CMS.
  • Franchise User Roles and Permissions in Point of Sale
    Point of Sale grants corporate admins broader access than franchise admins across franchise setup, stores, users, reports, and promotions. Corporate admins manage all franchises and can edit any promotion, while franchise admins are limited to their assigned franchise and can edit only the promotions they create.
  • Franchise Reporting in Point of Sale
    Franchise Reporting in Point of Sale gives corporate and franchise admins access to report data based on their role. Corporate admins have full visibility across all franchise groups. Franchise admins can access data only for stores in their assigned franchise group. This role-based access keeps franchise data fully separate while giving each user type the visibility they need.