---
schema_version: "1"
id: 4b456a91896fd2d6f2d7098effcc269ffb2c8cd2e692f1fe396a375cd49470e2
title: Manage Franchises in Point of Sale
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_manage_franchises.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_manage_franchises.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 86cab19fc6f6bb60017da9e8629d0bc896a282d481c392dea5bb5db260461a03
description: Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.
products:
  - Commerce
release: "264"
---
# Manage Franchises in Point of Sale

Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.

Franchise management provides granular access control. Franchise users can access only data and settings relevant to their franchise group.

- **[Franchise Management Overview](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_franchise_management_overview.htm&release=264.0.0&type=5)**  
    Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.
- **[Enable Franchise Management](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_setup_franchises.htm&release=264.0.0&type=5)**  
    Enable Franchise Management in Point of Sale CMS for the Merchant Location Region (MLR).
- **[Create Franchise Groups](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_create_franchise_groups.htm&release=264.0.0&type=5)**  
    After enabling franchises, create franchise groups in Point of Sale CMS to represent distinct franchise entities.
- **[Assign Stores to Franchise Groups](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_assign_stores_to_franchises.htm&release=264.0.0&type=5)**  
    After creating franchise groups, associate stores with the appropriate franchise in Point of Sale CMS.
- **[Create Franchise Administrator Users](https://help.salesforce.com/s/articleView?id=commerce.rt_cns_setup_franchise_users.htm&release=264.0.0&type=5)**  
    To grant specific access to franchise staff, define permissions and link their account to a specific franchise group in Point of Sale CMS.
- **[Franchise User Roles and Permissions in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_franchise_user_roles_permissions.htm&release=264.0.0&type=5)**  
    Point of Sale grants corporate admins broader access than franchise admins across franchise setup, stores, users, reports, and promotions. Corporate admins manage all franchises and can edit any promotion, while franchise admins are limited to their assigned franchise and can edit only the promotions they create.
- **[Franchise Reporting in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_franchise_reporting.htm&release=264.0.0&type=5)**  
    Franchise Reporting in Point of Sale gives corporate and franchise admins access to report data based on their role. Corporate admins have full visibility across all franchise groups. Franchise admins can access data only for stores in their assigned franchise group. This role-based access keeps franchise data fully separate while giving each user type the visibility they need.