Star Micronics Printer Setup Guide

Enable App Config Settings

1. In CMS, go to Apps > Store.
2. Edit a selected app config and go to Modules > Peripherals.
3. Enable Requires Printer for Receipts.
4. Under Default printer, select Star.
5. Go back to CMS and go to Store Management > Register > {your store} > {your register}.
6. Select the pencil to edit the selected register.
7. Under Receipt Printer, select the Model as Star, and select the Connection Type (if IP then select IP Address; if Bluetooth then select Bluetooth, and so on).
8. Save your changes.

Setting Up the Printer

1. Add a paper roll to the printer.
2. Plug in the power cord and switch on the printer.

For a USB Connection, make sure you're connected to the iPad dedicated port on the back of your printer. The only model supported for USB Connection is mcPrint3.

Important To get Lightning connectivity from the USB-A port, the connection must be directly to the iOS device with no hubs or dongles in between. This is a MFi certified connection.

Connecting with POS App

1. Open the POS app.
2. Go to Home > Hamburger menu > Device Manager. The printer name will be automatically detected and listed under printers.
3. Tap Tap to connect.

Resetting Printer

1. Open the POS app.
2. Go to Home > Hamburger menu > Device Manager. Remove the printer by clicking on the trash can, then go back to the home screen.
3. If using USB, unplug the lighting cable from the iPad.
4. Force a power cycle by removing the power cord from the back of the printer.
5. Plug in the power cord back into the printer.
6. If using a USB connection, plug in the lightning cable back into the iPad. Plug the USB connector into the printer's USB port designated for iPad. Make sure the iPad is charging.
7. Go to the Device Manager screen and check to see the printer entry.
8. Tap ‌Tap to connect.

Additional Information

Understand the limitations of Star Micronics printers to optimize your hardware setup.