Troubleshoot common issues with barcode scanning, such as camera permissions and license errors.
Device Camera Permissions in Web View
On devices with iOS/iPadOS < 15 using the barcode scanner within a web view, the user will be requested camera permission access every time they attempt to scan.
Troubleshooting - License Errors
Error 13: Barcode SDK license validation failed. Your license key has expired.
- Log into the barcode scanning provider dashboard.
- Navigate to .
- Make sure your license keys and expiry date are valid. If not, request a new key.
- With your new license key, go to .