Troubleshooting Product Feeds

Understand and solve issues that can occur when working with Product Feeds in Retail Cloud.

Managing Newline Characters

If your product feed is failing to run successfully, ensure that each product in the file contains only one newline character (/n). If you are using a MacBook, you can utilize the "Show Invisibles" option to check for extra characters.

Optimizing PDP Display with Consolidated Fields

If specific product attributes are lacking, consider adding multiple custom fields to the product feed. Our Product Detail Page (PDP) supports lightweight HTML tags such as <br> for line breaks. Rather than managing six separate fields, you can consolidate them into one. Use field mappings:field transformations to insert line breaks after each value and separate the fields with a space " ". Once consolidated into a single string, it can be configured for display on the PDP.