---
schema_version: "1"
id: 8d6898305a83a141c2f5613c9d6d917eeefa9e8ce45c16c878e3b6f6c25344cf
title: Troubleshooting Product Feeds
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_adv_config_data_feeds_specs_prod_troubleshoot.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_prod_troubleshoot.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5c2c2bbcfa0779dacd938c5d34b7606830e490e14491cb124a877542607ce5c1
description: Understand and solve issues that can occur when working with Product Feeds in Retail Cloud.
products:
  - Commerce
release: "264"
---
# Troubleshooting Product Feeds

Understand and solve issues that can occur when working with Product Feeds in Retail Cloud.

## Managing Newline Characters

If your product feed is failing to run successfully, ensure that each product in the file contains only one newline character (/n). If you are using a MacBook, you can utilize the "[Show Invisibles](https://support.apple.com/en-lamr/guide/pages/tan322bf978a/mac#:~:text=Show%20invisibles%3A%20Choose%20View%20%3E%20Show,%3A%20Choose%20View%20%3E%20Hide%20Invisibles.)" option to check for extra characters.

## Optimizing PDP Display with Consolidated Fields

If specific product attributes are lacking, consider adding multiple custom fields to the product feed. Our Product Detail Page (PDP) supports lightweight HTML tags such as <br> for line breaks. Rather than managing six separate fields, you can consolidate them into one. Use [field mappings:field transformations](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_maps_field_maps.htm&release=264.0.0&type=5 "Set Field Mappings in Point of Sale to transform data from external sources into the format that Point of Sale uses. Field mappings use transformations and regular expressions. When you import data feeds, the field mappings ensure that your data is accurate and consistent. This consistency helps to streamline your retail operations.") to insert line breaks after each value and separate the fields with a space " ". Once consolidated into a single string, it can be configured for display on the PDP.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_example.png)

Example

Example files:

- [CSV\_Sample\_ProductFeed.csv](https://resources.docs.salesforce.com/rel1/doc/en-us/static/misc/CSV_Sample_ProductFeed.csv)
- [TSV\_Sample\_ProductFeed.tsv](https://resources.docs.salesforce.com/rel1/doc/en-us/static/misc/TSV_Sample_ProductFeed.tsv)
- [Sample\_Sorting\_Sizes.xlsx](https://resources.docs.salesforce.com/rel1/doc/en-us/static/misc/Sample_Sorting_Sizes.xlsx)