A credit memo is generated automatically when you process a return for one or more items
in an order.
Required Editions
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From the Navigation bar, open the Credit Memo list view page.
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Select the credit memo document number, and open the corresponding credit memo
record.
You can also open a credit memo directly from the associated order summary.
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View the information on the Credit Memo Details tab.
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To see details for the line items on the credit memo, open the Related tab.
