An order summary pulls together all order details into a single, consolidated view. It can help you manage and service orders before, during, and after fulfillment.
- Order Summary and the Order Lifecycle
The order summary consolidates all order information—from order capture through fulfillment, payment collection, shipping, delivery, and service—and displays it in a single view. Use the order summary to manage the entire order lifecycle. - View Order Summary Information
The Order Summary shows historical activity and real-time details for an order. - Manually Import a Pending Order Summary
When the high-scale system is enabled, orders usually flow quickly from the Zero Object Service (ZOS) into Order Management. But when order volume is high, such as during a flash sale, orders can spend time waiting in ZOS. While an order is in ZOS, it’s visible in Order Management as a pending order summary. If you want to service an order that’s still in ZOS, you can manually import the pending order summary.