---
schema_version: "1"
id: b5ed5265bc83e3ba245542ceae192b5e9dce5458eac01d22482d8db280b532e2
title: Order Summary
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_order_summary.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_order_summary.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9f1d370b0160dd33dccded9fe00b7edcf3b82aa7b2576805b1a7b74829db183a
description: An order summary pulls together all order details into a single, consolidated view. It can help you manage and service orders before, during, and after fulfillment.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Order Summary

An order summary pulls together all order details into a single, consolidated view. It can help you manage and service orders before, during, and after fulfillment.

- **[Order Summary and the Order Lifecycle](https://help.salesforce.com/s/articleView?id=commerce.om_order_summary_order_lifecycle.htm&release=264.0.0&type=5)**  
    The order summary consolidates all order information—from order capture through fulfillment, payment collection, shipping, delivery, and service—and displays it in a single view. Use the order summary to manage the entire order lifecycle.
- **[View Order Summary Information](https://help.salesforce.com/s/articleView?id=commerce.om_view_order_summary_information.htm&release=264.0.0&type=5)**  
    The Order Summary shows historical activity and real-time details for an order.
- **[Manually Import a Pending Order Summary](https://help.salesforce.com/s/articleView?id=commerce.om_order_summary_manual_import.htm&release=264.0.0&type=5)**  
    When the high-scale system is enabled, orders usually flow quickly from the Zero Object Service (ZOS) into Order Management. But when order volume is high, such as during a flash sale, orders can spend time waiting in ZOS. While an order is in ZOS, it’s visible in Order Management as a pending order summary. If you want to service an order that’s still in ZOS, you can manually import the pending order summary.