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Order Product Summary Status

The order product summary status shows where an order product is in the order lifecycle. This status is determined by the order product summary’s quantity fields.

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To determine an order product summary’s current status, Order Management evaluates the order product summary and compares it to the criteria for each status, in sequential order. As soon as the order product summary meets all criteria for a status, that status is assigned and no further evaluation is conducted. If the order product summary doesn’t meet all criteria for a status, it is evaluated against the next status in the sequence. The quantities mentioned are the names of the fields on the Order Product Summary.

  • Return initiated
    • Quantity exceeds 0.
    • QuantityReturnInitiated equals QuantityFulfilled.
    • QuantityReturnInitiated is 0 or greater.
    • QuantityReturned is less than QuantityReturnInitiated.
  • Reshipped
    • QuantityReshipped matches QuantityFulfilled.
    • QuantityFulfilled is 0.
    • QuantityReturnInitiated is 0.
    • QuantityFulfilled matches QuantityOrdered.
  • Returned
    • Quantity is 0.
    • QuantityReturned exceeds 0.
  • Canceled
    • Quantity is 0.
    • QuantityCanceled exceeds 0.
    • QuantityReturned is 0.
  • Fulfilled
    • Quantity exceeds 0.
    • The difference between QuantityOrdered and QuantityCanceled is equal to or less than QuantityFulfilled.
  • Partially fulfilled
    • Quantity exceeds 0.
    • QuantityFulfilled exceeds 0.
  • Allocated
    • Quantity exceeds 0.
    • Quantity is equal to or less than QuantityAllocated.
  • Partially Allocated
    • Quantity exceeds 0.
    • QuantityAllocated exceeds 0.
  • Ordered
    • No status’ criteria are fully met.

See Also