---
schema_version: "1"
id: 40fa2e7630907e932a9dd762e4c6f606d8e4ed5db35a65d8504bb7167c17d1ea
title: Order Product Summary Status
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_order_product_summary_statuses.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_order_product_summary_statuses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 09271c7ab738d92d4162eaa9e7c59839474dfdfea3fb2eed99f2e319551b9fa8
description: The order product summary status shows where an order product is in the order lifecycle. This status is determined by the order product summary’s quantity fields.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Order Product Summary Status

The order product summary status shows where an order product is in the order lifecycle. This status is determined by the order product summary’s quantity fields.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To determine an order product summary’s current status, Order Management evaluates the order product summary and compares it to the criteria for each status, in sequential order. As soon as the order product summary meets all criteria for a status, that status is assigned and no further evaluation is conducted. If the order product summary doesn’t meet all criteria for a status, it is evaluated against the next status in the sequence. The quantities mentioned are the names of the fields on the Order Product Summary.

- Return initiated
    - `Quantity` exceeds 0.
    - `QuantityReturnInitiated` equals `QuantityFulfilled`.
    - `QuantityReturnInitiated` is 0 or greater.
    - `QuantityReturned` is less than `QuantityReturnInitiated`.
- Reshipped
    - `QuantityReshipped` matches `QuantityFulfilled`.
    - `QuantityFulfilled` is 0.
    - `QuantityReturnInitiated` is 0.
    - `QuantityFulfilled` matches `QuantityOrdered`.
- Returned
    - `Quantity` is 0.
    - `QuantityReturned` exceeds 0.
- Canceled
    - `Quantity` is 0.
    - `QuantityCanceled` exceeds 0.
    - `QuantityReturned` is 0.
- Fulfilled
    - `Quantity` exceeds 0.
    - The difference between `QuantityOrdered` and `QuantityCanceled` is equal to or less than `QuantityFulfilled`.
- Partially fulfilled
    - `Quantity` exceeds 0.
    - `QuantityFulfilled` exceeds 0.
- Allocated
    - `Quantity` exceeds 0.
    - `Quantity` is equal to or less than `QuantityAllocated`.
- Partially Allocated
    - `Quantity` exceeds 0.
    - `QuantityAllocated` exceeds 0.
- Ordered
    - No status’ criteria are fully met.

#### See Also

- [Order Product Summary Fields](https://help.salesforce.com/s/articleView?id=commerce.om_order_product_summary_fields.htm&release=264.0.0&type=5 "The Order Product Summary object represents the current state of a product in an order summary. It tracks status by quantity. For example, it could show an ordered quantity of 3, a canceled quantity of 1, and a fulfilled quantity of 2. This object is associated with an original order product and the order product summary changes that apply to it, such as returns or cancellations.")